Many of you will be aware of the fast-moving situation surrounding the Covid-19 virus both in the UK and overseas. We have been tracking developments for some time and taking direction from reliable sources such as the World Health Organisaton, UK Government, Public Health England, and the NHS who are now all providing regular bulletins offering advice and direction both for individuals and businesses alike.

When the country is in a critical position it can make planning and preparation, particularly if the scenario escalates, challenging. Our customers have been at the heart of all our ongoing discussions and your wellbeing and safety are paramount to us, as well as our staff. We are in communication with local branches, their staff and current customers daily and will remain an active presence throughout all endeavors. From an operational point of view, Perfect Group have taken measures and will continue to do so to mitigate any impact on the services we have committed to complete for you.

Currently, there have been no confirmed or suspected cases of the coronavirus (Covid-19) at either Perfect Group offices or our network at the time of writing this bulletin. However, we are monitoring this on a day to day basis and have robust plans in place should this change.

Perfect Group have set out guidelines to our staff on how to maintain a clean office space and reduce the spread of any germs via simple suggestions handed down by Public Health England and the NHS. This includes advice for our field staff such as our surveyors and removal crews who will come into direct contact with our customers.

Below are the measures that Perfect Group is taking, and we would ask that where relevant our customers mirror these guidelines.

  • Staff have been told not to come to the office if they are unwell and to self-isolate for the recommended period by the Government. Currently 14 days, but this may change, and Perfect Group will follow any updated recommendations.
  • Where feasible staff are being encouraged to work from home, however, given the nature of the removal service we provide there are limited roles where this is possible.
  • Office staff, field staff and removal crew have been equipped with a range of sanitary products such as hand wipes, sanitiser and hand wash. Staff are being encouraged to maintain the very highest levels of personal hygiene at all times by washing hands regularly (for at least 20 seconds with soap and water).
  • Staff must carry tissues and use them to catch all coughs and sneezes, disposing of the tissue into a waste container. Staff must then wash hands instantly with soap and water, or use a sanitiser.
  • If a Member of our removal staff present with symptoms, they will be withdrawn from a move to safeguard their colleagues and our customers. Should this affect the scheduling of a customer’s move we will contact them immediately to discuss our options.
  • On an ongoing basis, staff are receiving briefings from management and being encouraged to keep abreast of developments. Staff have been provided with access to various web-based advice so that they are not adding to the weight of NHS 111 calls and busy GP surgeries. Posters have been placed around our offices displaying best practice, details of common symptoms and what to do in case of any concerns.

For our international customers, we are keeping a close eye on restrictions within your overseas location that you are either moving from or to. Things are changing daily with European countries closing borders for all but the most necessary services. Inevitably there will be delays for some customers and potential postponements. Should any customer have any questions, please contact our group number on 0345 009 4080 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Finally, a general message to everyone not only within the UK but all around the world. As an international business Perfect Group wish everyone well, to stay safe, fit and healthy and to take advice from reliable expert sources wherever you are. Communities all over the world are supporting each other and if we continue to take this approach, we will get through this unprecedented event sooner rather than later.

Best wishes from all at Perfect Group.

If you have any queries, please don’t hesitate to contact us on the above details. The aim is to ensure that all government guidance is being followed and Perfect Group is doing all we can to minimise the risk to our staff and customers.

What our customer say

  • A perfect performance. Our move could not have gone any more smoothly. From start to finish Perfect Removals were very professional and very flexible. The day of moving out was quick and efficient and when we moved into the new house the crew could not have been more helpful. I would definitely recommend them.
    Anthony Phillips

  • Best move ever - and we have had quite a few. Excellent service, efficient, polite, friendly, absolutely stress-free. Couldn’t recommend them more highly.
    Monica Gilchrist

  • Very good price, lots of support prior to moving, very flexible as we had to change our date a couple of times. Great guys on the day, very efficient and hard working.
    David Stanbridge

  • Perfect group were amazing. I had to move with a new born and a toddler so was alternative about the day. I didn't need to be, the team were totally in control. They made the move so easy and with extreme professionalism. From the first call to the final removal day the team were a pleasure to deal with. I would highly recommend them.
    Margaret Phelan

  • Highly professional removals service. Nothing was too much trouble and they guys that came to move us were friendly, informative and super speedy. They made potentially stressful moving experience completely stress free and actually quite easy!
    Mr & Mrs Jones

  • From start to finish, professional throughout, customer support excellent and the removal itself outstanding service from the removal guys Steve and Sam. A huge thanks to both of them.
    Jim Nelson

  • The team were very polite and respectful of a move for a couple of 88 year olds. Work was carried out efficiently and without any damage or breakages. The head office team were also very polite and helpful and thoroughly professional.
    Mr & Mrs Jackson

  • Punctual , friendly and efficient from first contact with the company through to the move itself. The guys doing the move were excellent and very hard-working. I would thoroughly recommend Perfect Group for house moves!
    Mr Howard

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